Terms and Conditions of Website Use

Terms of Service
Due to the nature of the product, its audio/video format and educational content, no refunds are permitted. You may return the product or cancel your subscription within 15 days of receipt of the order and receive a credit reflective of the original price you paid for the item (less the value of any promotion received at the time of purchase if applicable). This credit may be applied as a payment to any product(s) by Oakstone Publishing, LLC. Additional restrictions may apply for special offers as noted on the offer page.

We guarantee your program against defects in materials. Simply return any defective materials and we will replace them. To make a return, call 800-633-4743 for a Return Authorization Code. Complete the packing ticket and return with the program to 2700 Corporate Drive, Suite 100, Birmingham, AL 35242. We recommend shipping through UPS or FedEx. Return shipping fees are the responsibility of the purchaser.

Terms of service subject to change. Official terms will always be available on Oakstone.com.

Receive Promotional Offers and the Latest information from Oakstone
Ebix, LLC DBA Oakstone proudly provides its customers an assortment of informational emails to help keep you up-to-date on the latest insights from respected colleagues in your field.  PLUS, promotional offers to help you save on your future purchase.

Oakstone allows users to opt-in and opt-out to emails that are of interest to them. Oakstone will not share the information we collect with our partners or third parties unless related to the delivery of your continuing education credits (CE). If you no longer wish to receive promotional communication from Oakstone or would like to change your email preference click on the hyperlink at the bottom of any email you receive or you can send an email to OakstoneService@ebix.com. Exceptions include emails regarding your account information, order status and CE credits. Please view our Privacy Policy if you have any questions.